Product returns

Beefactor.gr offers a full refund for the product (s) in its unused state and with its original packaging. If for any reason you are not entirely satisfied with your order, we are happy to provide you with the right to refundwithin 14 days starting from the day you receive your order. Please note that the following rules should apply to the product (s) you would like to return.

1. The product should be returned unused with all original packaging even with all the labels and authenticated stamps attached by the manufacturer.

2. All requests for return of products are checked in very detail upon arrival and will not be approved if the product (s) is not in its original condition as we sent it to you.

3. Please make sure to keep the shipping receipt for the product (s) you will return to us through the courier company.

We do not accept liability for any product (s) that have been damaged during the exchange process and during their shipment by the courier company.

Please ensure the best packaging and a more secure method of shipping.

4. In this case you are charged with the shipping costs of the product by the courier company and it is at your own risk.

5.Do not resume your product (s) without first contacting Customer Service. We will provide you with the necessary information to return.

If you wish to return a product, please fill out the relevant product return form after contacting us.